Experience
Youtube (Project)
June 2025
— August 2025
Youtube (Project) | UX Designer
Led a UX study on how users verify information and assess credibility on YouTube. Analyzed 250+ data points on YouTube credibility, identifying a 1.8/7 trust rating for self-sourced controversial content. conducted 6 usability sessions via behavioral heatmaps and empathy mapping to design UI overlays that reduce verification friction and encourage active critical thinking.
Aug 2024
— Oct 2024
Forsyth Farmers Market (Project) | Service Designer & UI Designer
Improved Customer Effort Score (CES) by 36% and projected awareness from 10% to 50–85% by redesigning information architecture to bridge community information gaps. Captured 247 customer interactions and 20 digital scans during live prototyping, leveraging 45+ survey responses to identify and resolve systemic communication barriers.
Mar 2024
— May 2024
Coca Cola | Service Designer (Contract)
Synthesized 300+ data points from 176 surveys and 12 stakeholder interviews to establish 5 strategic insights for a reimagined Sam’s Club Café experience. Leveraged service blueprints, journey maps, and user flows to design integrated digital-spatial touchpoints that aligned cross-functional stakeholders around a unified design strategy.
Awards and Certificates
Indigo Award
2025
Savannah Ghost Pirates (Website Redesign)
Indigo Award
2025
Exalt XLR8 (Project)
Google AI
July 2025
Google AI Essentials
SCAD
Nov 2023
Prototyping Experiences
Lextant
June 2023
Certification in Design Research and Insight Translation
Stukent
May 2023
Marketing Principle Simternship
Education
2022 — 2025
Savannah College of Art and Design
2019 — 2022
Green River College
Skills
Focus Area
System Thinking, UI Design, Prototyping, Rhino 3D, Product Design, Interaction Design, Blueprinting, UX Research, Testing Methodologies.
Design
Figma, Framer, Adobe Creative Suite, Rhino 3D, Notion, KeyShot, Generative AI.
Experience
June 2025
— August 2025
Youtube (Project) | UX Designer
Led a UX study on how users verify information and assess credibility on YouTube. Analyzed 250+ data points on YouTube credibility, identifying a 1.8/7 trust rating for self-sourced controversial content. conducted 6 usability sessions via behavioral heatmaps and empathy mapping to design UI overlays that reduce verification friction and encourage active critical thinking.
Aug 2024
— Oct 2024
Forsyth Farmers Market (Project) | Service Designer & UI Designer
Improved Customer Effort Score (CES) by 36% and projected awareness from 10% to 50–85% by redesigning information architecture to bridge community information gaps. Captured 247 customer interactions and 20 digital scans during live prototyping, leveraging 45+ survey responses to identify and resolve systemic communication barriers.
Mar 2024
— May 2024
Coca Cola | Service Designer (Contract)
Synthesized 300+ data points from 176 surveys and 12 stakeholder interviews to establish 5 strategic insights for a reimagined Sam’s Club Café experience. Leveraged service blueprints, journey maps, and user flows to design integrated digital-spatial touchpoints that aligned cross-functional stakeholders around a unified design strategy.
Awards and Certificates
Indigo Award
2025
Savannah Ghost Pirates (Website Redesign)
Indigo Award
2025
Exalt XLR8 (Project)
Google AI
July 2025
Google AI Essentials
SCAD
Nov 2023
Prototyping Experiences
Lextant
June 2023
Certification in Design Research and Insight Translation
Stukent
May 2023
Marketing Principle Simternship
Education
2022 — 2025
Savannah College of Art and Design
2019 — 2022
Green River College
Skills
Focus Area
System Thinking, UI Design, Prototyping, Rhino 3D, Product Design, Interaction Design, Blueprinting, UX Research, Testing Methodologies.
Design
Figma, Framer, Adobe Creative Suite, Rhino 3D, Notion, KeyShot, Generative AI.